Tutorials

Find the Broken Journey With a Grok Bot Template for Session Analysis

Taras Shynkarenko
Taras Shynkarenko
4 min read
How to use a Grok bot template for session analysisHow to use a Grok bot template for session analysis

TL;DR, Quick Answer

4 min read

GET /visitors/{visitorId} returns one visitor journey. GET /issues ranks problems by severity across low, medium, high and critical. Install the template, paste a flow_ws_ workspace token, and ask for open critical issues as a read-only test.

The thing a Grok bot template for session analysis actually saves you is the twenty minutes between "a user says checkout is broken" and "here is the session where it broke". Flowsery exposes one visitor's journey as a single API call, so a bot can go from a support ticket to a reconstructed path without anyone opening a dashboard.

The short version: install the template, paste a flow_ws_ workspace token, then ask "show me open critical issues and the sessions behind them". The bot calls GET /issues then GET /visitors/{visitorId}.

What is a Grok bot template for session analysis?

A Grok bot template for session analysis is a share link that copies a configured Grok Bot, plus a skill describing Flowsery's public REST API, into your own Grok Bot app. SpaceXAI turned the feature on with a single sentence from the Grok Bot account on 28 August 2026. The template carries the profile, the skill text and the routines, and nothing else.

It is the session-specific companion to the Grok bot template for web analytics guide.

How does the bot go from an issue to a session?

Flowsery ranks issues by severity, and each one links back to the visitor it happened to, so the bot chains two calls. GET /issues filters by severity and status, and GET /visitors/{visitorId} returns that visitor's journey.

From a complaint to a reconstructed session
"Checkout is broken"
GET /issues?severity=critical&status=open
GET /visitors/{visitorId}
The path they actually took
Both calls are read-only. The bot can run this chain unsupervised without changing anything.

Severity takes four values, low, medium, high and critical, and status takes open, in_progress, resolved and suspended. Filtering to open criticals is the query worth running first thing every morning.

You:  Any open critical issues on the marketing site today? Show the sessions.
 
Bot:  GET /websites                                   -> resolves websiteId
      GET /issues?websiteId=...&severity=critical&status=open&sort=severity
      GET /visitors/{visitorId}                       (per issue)
      -> 2 open criticals, both on /checkout, sessions attached

Why not just open session replay yourself?

Watching a replay is the right tool once you know which session to watch. Finding that session out of thousands is the part a dashboard makes slow, and the part a query makes fast.

Two ways to investigate a report
Dashboard first
  • Filter by date, page, device, guess
  • Scrub through candidate replays
  • Twenty minutes before you see the bug
  • Hard to hand to someone else
Query first
  • Filter by severity and status
  • Bot returns the visitor ids that matter
  • Open the one replay that counts
  • The query is repeatable tomorrow
The bot narrows; you still watch the replay. It is triage, not a replacement for looking.

How do I install and test it?

Installing the Flowsery Grok bot template takes four steps: open the share link in Grok Bot, create a flow_ws_ workspace token, paste it into the credential field, and ask it to list your websites as a read-only test.

From share link to first session
1
Open the link on a device with Grok Bot installed. Press "Add to Grok Bot" on x.ai/bot/tOP05p0n0XVUcpJDfPH0k. The deep link needs the app.
2
Create a workspace token at flowsery.com/api-tokens. It starts with flow_ws_.
3
Paste it into the credential field, not the chat. Anything typed into a message stays in the conversation.
4
Ask "list my websites, then show open high and critical issues for the first one". That exercises GET /websites and GET /issues and writes nothing.
If step 4 returns a 404, the bot skipped the websiteId. Tell it to call /websites first.

Can the bot change an issue's status?

The bot can call PATCH /issues/{issueId} to move an issue to in_progress or resolved, and the skill instructs it to do so only when you say to. That is one of three write operations the template touches out of 26 in the API.

Flowsery's API, by what it can do
21 read-only operations5 that can change data
Counted from the Flowsery OpenAPI spec. That ratio is why this template is comfortable to automate.

Marking something resolved from a chat is genuinely useful, and it is also the one action here that another person will notice. Keep it explicit.

Should the bot run session triage on a schedule?

Run it on a schedule for reading, never for resolving. A morning issue sweep is the routine worth having.

Name:      Morning issue sweep
Schedule:  every weekday 08:00
What:      GET /issues for open critical and high issues across all websites,
           sorted by severity. For each, pull GET /visitors/{visitorId} and
           name the page where the session broke.
Approval:  never change an issue status on your own.
If empty:  do nothing, send no notification.

The quiet-week clause matters here more than on a marketing routine. An issue sweep that reports "no open criticals" every morning trains you to stop reading it, and then you miss the morning it says something.

What breaks in the first week?

A 404 on /issues almost always means the bot skipped websiteId, which is required on most endpoints and is easiest to get by calling GET /websites first. Beyond that, GET /visitors/{visitorId} needs a visitor id that came from an issue or a breakdown, so a bot inventing one gets nothing back.

Frequently asked questions

What session data can the Grok bot actually see?

The bot sees what your workspace token allows: websites, issues, visitor journeys, and the aggregate analytics endpoints. It reads the same data your dashboard shows and cannot see anything a dashboard user could not.

Can the bot close issues on its own?

It can, technically, through PATCH /issues/{issueId}. The shipped skill forbids it without an explicit instruction, and the routine that runs daily is read-only for exactly this reason.

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Is this the same as session replay?

No. Session replay renders the recording; this template finds which recording to open. The bot returns the visitor journey and the issue attached to it, and you watch the replay in Flowsery.

Why does an issue have no visitor attached?

Some issues are aggregate rather than session-scoped, so there is no single visitor to link. The bot reports the issue without a session rather than guessing at one.

Where do I find other Grok bot templates?

groktemplates.dev indexes Grok bot templates by use case. On this blog, the analytics reporting guide covers the aggregate side of the same template.

Install the Flowsery Grok bot template and run a read-only issue sweep today, or read the API docs first.

Sources: the Flowsery OpenAPI spec, x.ai/bot, and @bot on X (28 August 2026). Checked 30 August 2026.

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