Compare Smartlook alternatives before the product winds down

Use this guide to compare Smartlook alternatives for AI session analysis, privacy, heatmaps, funnels, and mobile support now that Smartlook is winding down under Cisco.

Last verified: July 24, 2026

Short answer

Smartlook still covers session recordings, events, funnels, heatmaps, and crash reports across web and mobile, but it has joined Cisco and is winding down as a standalone product. Migrate now when your team wants AI to group problems across sessions, cookie-free analytics, a durable free plan, or clear ownership of cost and data.

Where Smartlook fits

Smartlook delivers session recordings, events, funnels, heatmaps, behavior flows, and crash reports across websites and mobile apps. Since joining Cisco it is being retired: End of Sale took effect on 31 May 2026, renewals stop after 31 August 2026, and the platform is decommissioned on 30 September 2027 as its tools move into Digital Experience Analytics in the Splunk Observability Cloud, so evaluating Smartlook today means planning a migration.

Smartlook

Smartlook alternatives by job

These options solve different gaps in Smartlook, so the useful comparison is the work each tool removes after a session is recorded rather than the length of its feature list.

#1

Flowsery

AI session analytics with privacy-first web analytics

Official site

Flowsery records sessions beside funnels, goals, sources, and revenue, then analyzes recordings to group rage clicks, dead clicks, errors, and drop-offs into ranked issues.

Best for

Small product and growth teams that want the analysis layer built into a focused web analytics product.

Pricing

A free plan is available; paid plans start at €9 per month.

Privacy

Cookie-free analytics by default, with no stored IP addresses or fingerprinting.

Verified facts

  • Session recording and analytics use the same lightweight Flowsery setup.

  • AI findings link to the relevant moment instead of leaving a queue of unreviewed recordings.

Watch for

  • Flowsery is hosted and web-focused, so it is not a self-hosted or native-mobile replay platform.

#2

Microsoft Clarity

Free session recordings and heatmaps with Copilot summaries

Official site

Microsoft Clarity provides free session recordings, heatmaps, funnels, and Copilot-assisted summaries with no traffic limit, making it the easiest free swap for Smartlook web tracking.

Best for

Teams that want unlimited free recordings and heatmaps without a session cap or paid upgrade.

Pricing

Free forever with no traffic limit, according to Microsoft.

Privacy

Hosted SaaS with masking controls; cookies and consent still apply in regulated regions.

Verified facts

  • Clarity keeps recordings for 30 days of playback retention.

  • Copilot can summarize recordings and dashboards without a paid tier.

Watch for

  • It is website-first and lighter on native-mobile capture and data-hosting control than paid platforms.

#3

Contentsquare

Enterprise experience analytics with Sense AI replay summaries

Official site

Contentsquare now owns Hotjar and combines session replay, heatmaps, funnels, error and performance monitoring, surveys, journey analysis, and AI summaries that can analyze individual or grouped recordings.

Best for

Organizations that want a broader digital-experience program and can support a larger platform.

Pricing

A free plan lists 200,000 monthly sessions; the Growth plan is advertised from $49 per month, with Pro and Enterprise sold by sales.

Privacy

Hosted SaaS with masking, consent controls, and enterprise governance options.

Verified facts

  • The free plan includes replays, heatmaps, funnels, basic surveys, and error and performance monitoring.

  • Growth adds 13-month data access and 3 projects on top of the free tier.

Watch for

  • The platform is broader and more complex than Smartlook alone, and advanced capabilities move into paid or sales-led tiers.

#4

Mouseflow

CRO analytics with Mina AI and friction detection

Official site

Mouseflow connects session replay with heatmaps, funnels, form analytics, surveys, journey analysis, automatic friction signals, and Mina AI.

Best for

Marketing, UX, ecommerce, and CRO teams investigating conversion leaks and form friction.

Pricing

Free covers 500 monthly sessions; the Essential plan is advertised from $25 per month.

Privacy

Hosted SaaS with input exclusion, visual privacy controls, consent integrations, and IP exclusion by default.

Verified facts

  • Mina AI accepts natural-language questions and surfaces relevant sessions and friction patterns.

  • Every plan includes session replay, funnels, heatmaps, and basic friction detection.

Watch for

  • It is website and CRO oriented rather than a native-mobile or engineering bug-triage system.

#5

UXCam

Mobile-native session replay with the Tara AI analyst

Official site

UXCam is a product analytics platform built for mobile apps, pairing session replay, heatmaps, funnels, retention, and issue analytics with Tara, an AI analyst that answers questions and summarizes sessions.

Best for

Teams whose core product is a native iOS or Android app that Smartlook used to cover on mobile.

Pricing

A free plan and a full-feature free trial are available; paid plans are custom-quoted on monthly session volume.

Privacy

Hosted SaaS, SOC 2 Type 2 certified, with screen and view masking plus GDPR tooling for sensitive data.

Verified facts

  • A single lightweight SDK captures gesture-level replay and heatmaps inside native mobile apps.

  • Tara AI reviews sessions and surfaces top issues so teams skip hours of manual playback.

Watch for

  • Pricing is quote-based rather than published, and the platform is mobile-first rather than web-first.

Questions before replacing Smartlook

Official sources

Product, pricing, and documentation pages checked for this comparison.

Flowsery

Microsoft Clarity

Contentsquare

Mouseflow

UXCam

Try Flowsery before your Smartlook data is deleted

Use one lightweight Flowsery setup for privacy-first analytics, session recording, and AI-ranked issues tied to funnels and goals.